Customer uses Salesforce to track sales opportunities and Saasu as their accounting system. When Opportunities are "Closed Won" in Salesforce an Order or invoice... [+]
An existing custom ERP system built on SQL Server had historically been the repository for all Account, Contact and Customer information and activity recording. After the implementation of Salesforce... [+]
Customer uses Salesforce to track sales opportunities and QuickBooks as their accounting system. When Opportunities are "Closed Won" in Salesforce an Order or invoice... [+]
Customer has a large volume of invoices to be generated each day. This was being handled manually and required an automated solution to free up staff and ensure invoices were generated quickly... [+]
An organisation uses Salesforce as their CRM and support system. They use Bugzilla as bug tracking system. Once the support engineer verifies a bug, the engineer needs to manually add bug in Bugzilla... [+]
An organisation uses Salesforce, RightNow and JIRA for their sales, CRM and support operations. The sales team uses Salesforce to manage their Accounts whereas the support agents and developers use RightNow and JIRA... [+]
Customer was running Salesforce for sales automation, Netsuite for ERP and finance and OpenAir for Project Management. Salesforce Opportunities were being manually converted into Netsuite Sales Orders, Netsuite Projects and OpenAir Projects. Product data was being updated in both... [+]
Customer has a requirement to integrate eCommerce orders from Magento into their Microsoft Dynamics accounting system and SmartTurn their warehouse management system... [+]
The customer had a custom Force.com application that provided Sales automation, Task & Job management as well as product configuration management. Inventory and Financial management was handled by Saasu. They needed an integration... [+]
The current utilisation of the EAI production platform was at 80%. The client needed to understand what remaining capacity was available. The in-house development team were facing integration development issues... [+]
Customer uses Netsuite Customer Portal to manage their clients. New clients were first created in Netsuite and then manually in Active Directory. A solution was needed to automate the manual process... [+]
The support team uses Netsuite. The engineering team uses JIRA to keep track of product defects. Every time an issue is created in Netsuite, the developer needs to manually create them in JIRA... [+]
The support team uses Parature and development team uses JIRA. The support team needs to provide more information on how to replicate the bug to developers. Developers would like to... [+]
eBay listings are published actively on a daily basis. All items listed on eBay are tracked in SmartTurn warehouse inventory. Due to the high selling rate on eBay, the customer had difficulty tracking their... [+]
Student records, and the application process are maintained in PeopleSoft, and marketing activity to attract new or repeat students is managed within RightNow... [+]
Customer was running PeopleSoft projects and was in the process of implementing @task for time tracking for their staff. The projects needed to be syncrhonised... [+]
The current business process is manual, involving re-keying of data and the opportunity to make mistakes in the process. Daily sales orders need to be automatically entered to the Customer's warehousing system, SmartTurn... [+]
Customer runs an external system to track client information and updates. This system is due to be phased out in the future, but required integration to Salesforce to ensure Account and Contact information is... [+]
Our Financial Services client required daily data uploads of investment related data into their Investment Management System. The data arrived in CSV files that were transferred via FTP... [+]
A start-up in the construction industry required a secure reliable email, calendaring and intranet for their business. With staff spread geographically and no central IT to manage and maintain their infrastructure... [+]
A US based sustainable energy firm required a secure reliable email, calendaring and intranet service that linked to a Salesforce automation tool... [+]