Salesforce and Shopping Cart Application Integration
Business Challenge
Web registrant and web purchase is not visible inside Salesforce. The products in Salesforce and VirtueMart needed to be synchronised.
| Purpose | Ensure that the web purchases from VirtueMart are being tracked in Salesforce. |
| Applications | Joomla VirtueMart Salesforce.com CRM |
| Versions | VirtueMart 1.1.3 Salesforce – Winter 09 |
| Integration option | Database Connector Salesforce Connector |
| Information | VirtueMart Registrants  Salesforce ContactsVirtueMart Products Salesforce ProductsVirtueMart Order Salesforce Opportunities
|
| Data formats | No intermediate data format, Salesforce XML to generic database. |
| Data volumes | < 10/day |
| Integration process | When an Order is confirmed within VirtueMart, a Salesforce Opportunity is created. Update the Salesforce Opportunity with the Order Number from VirtueMart |
| Schedule | Hourly |
| Error handling | Email to nominated contact at client. |
| Time Spent | 5 days |
| Complexity | Moderate |
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